Vodafone ‘High Street Store’ offers customer solution

Vodafone has refurbished its retail store along the High Street of Accra to deliver enhanced customer experience, meeting every client need on its network, and conform to world-class standards.

The store, which comprises state-of-the-art Internet café, WiFi Zone providing the fastest high-speed Internet connectivity in Africa, has also incorporated the first-ever Vodafone Business Solutions (VBS) lounge to serve clients.

The VBS lounge comes with a video conferencing facility that will enable VBS customers to interact and work with their partners at the store.

Kyle Whitehill, Chief Executive Officer of Vodafone Ghana, on opening the store said: “This is the same in terms of Vodafone’s global retail standard store in the UK, and we are proud to make this happen in Ghana. The aim will be completed if the workers work with a sense of dedication to render reliable and customer-friendly service.”

Derek Appiah, Head of VBS, explained that the store is world-class and is now Vodafone Ghana’s flagship store, which will be replicated in other regions of the country to give cherished customers convenience and value.

Vodafone Ghana so far has ten retail stores, and is planning to open another big one in Tema that will be fitted with more exciting features before the end of the year.

As a global brand with footprints all over the world, Vodafone Ghana is currently leading customer experience and innovations with its products and services in the country.

The company, in collaboration with Microsoft, has made all its mobile broadband devices compatible with the Windows Operating System launched recently in Ghana.

Customers who now have the Vodafone Broadband mobile devices can use Windows 8 without the need to download or install new software or drivers.

In addition, Vodafone Ghana has announced it will introduce to its customers in Ghana this week the latest HTC Windows 8 mobile phone.