A four week Customs
proficiency training programme for the Agents of the Customs Division of
the Ghana Revenue Authority (GRA) who engage in imports and exports on behalf
of declarants has been held.
The programme, aimed at
getting the agents acquainted with ongoing customs programmes and innovative
trade facilitation initiative was to enhance and speed up processes within
the port communities. It was also meant to enhance service delivery at the
port.
The Director of the Tema Port,
Jacob Adorkor, said that the purpose of the course was to give clearing house
agents knowledge about customs functions and also to enable them to deliver
quality service to their clients.
The training programme was
centered on core customs functions including classification, taxation,
examination of goods and customs procedures.
He explained that the port
is going through intensive transformation that aims at enhancing the quality
delivery of service to clients.
The acting Deputy Commissioner
in charge of Policies and Programmes , Richard Patrick Yawuste explained that
in order to achieve quality service delivery, customs has begun a cleaning out
process to sieve out persons who use one customs proficiency certificate for
multiple organizations in accordance to the new proficiency for licensing
of customs house agents.
The Customs Liaison Manager for
West Blue Consulting, Mr. Adedapo Adegoke, took the agents through the Ghana
National Single Window programme (GNSW) which is a one stop shop for all
trade information and port processes for better, simpler and faster clearance
of goods.
He also mentioned that on Risk
Management as a key component of the Ghana national single window programme.
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