Aero Contractors have introduced the first mobile web and Short Message Sending (SMS) ticketing service, aimed at enhancing the ability of customers to conduct flight ticketing transactions using the cell phone anywhere in Africa.
The service christened ‘Aero webmobile” enables customers to book and pay for their tickets using their mobile phones, and is the first of its kind on the African continent.
The application, which has been integrated in to the aero ticket-sale booking engine, offers customers the opportunity to make bookings for flight tickets from any part of the world and pay on their telephone using any of the widely acceptable international credit cards as well as all local debit cards currently enabled for web transactions,
Mr. Robert Prophet, Head of Commercial, Aero Contractors, Nigeria, launching the platform in Lagos, Nigeria, said “This new service is going to revolutionise how people purchase their airline tickets, and also what they expect from their airline.”
“For our customers who don’t have access to computers to purchase tickets, they can now do so from their phone through Aero’s mobile web www.flyaero.com or SMS to 32120.
“Having the ability to conduct the same transaction using the cell phone; finding the right ticket and then purchasing it using their credit card, ATM or mobile money is really going to change things. With this new service, they can pay, confirm and fly! It is all about our values as the continent’s leading low-cost carrier to empower our customers.
“The introduction of the webmobile is in addition to other booking and payment options provided by Aero for the customers’ convenience.
“It is a further proof of Aero’s wish to empower more people to fly more often by offering great value fares - whether for business, leisure or visiting families and friends, emphasising that the airline believes air travel should be affordable and accessible to all and is partnering with SlimTrader to do just that,” Mr. Prophet said.
Mr. Prophet disclosed to B&FT, that the second phase of the webmobile starting August 1st, 2010 will allow anyone with a mobile phone to search, book and purchase Aero tickets straight from their phones by simply sending a SMS to shortcode 32120.
Femi Akinde, CEO of SlimTrader’s, said: “We are truly happy to have this opportunity to work with Nigeria’s oldest and most innovative airline. This is truly leap-frog technology applied where it is needed most - in Africa. Our innovative service is focused on enabling trade in Africa in new and exciting ways for the benefit of African citizens and business owners. We are glad that one of Africa’s oldest and well-respected brands sees the vision and the benefits of our service to their customers and has decided to partner with us.”
Aero Contractors Company has been operating for over 51 years in the West Africa aviation industry. It is an aviation service provider in a commercial and helicopter offshore oil and gas sector operation. Aero has grown from an oil service provider to a leading regional schedule carrier operator.
Since 2000 when the airline commenced scheduled commercial operation, it has emerged to become the first choice of customers in the region. Aero currently operates passenger services with the Bombardier Dash8 Q300 aircraft (a modern 50-seat pressurised turboprop aircraft) and the Boeing 737-400 and 500 variants with 104 to 144 seats.
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